Frequently Asked Questions

Q1. Are you a local locksmith in Cramlington?

A: Yes — Locksmith Kev is based in the heart of Cramlington (NE23), with fast response times across East Cramlington, Nelson Village, Beaconhill, and surrounding areas. We’re trusted by homeowners, landlords, and local businesses alike.

Q2. How fast can you get to a lockout emergency?

A: We aim to be with you within 10–15 minutes anywhere in Cramlington, with rapid response to nearby areas like Seaton Delaval, Annitsford, and Dudley. Emergency lockouts are our speciality.

Q3. Do you charge a call-out fee or VAT?

A: No call-out fees. No hidden VAT. What we quote is what you pay — simple, fair, and upfront.

Q4. Can you fix or replace locks on uPVC and composite doors?

A: Absolutely. We repair and replace all types of door locks, including euro cylinders, multi-point locks, gearbox mechanisms and handles. We carry parts for uPVC and composite doors, common across estates in Cramlington.

Q5. Can you help if I’m locked out late at night?

A: Yes, we provide a 24/7 emergency locksmith service across Cramlington and Northumberland. We specialise in gaining entry without damaging your lock or door — even at 2am.

Q6. Do you offer car key programming or replacement in Cramlington?

A: Yes, our mobile unit covers spare car keys, remote programming, and vehicle lockouts across Cramlington. We support popular makes like Ford, Vauxhall, VW, Nissan, and more. We’re fully equipped and come to your location.

Q7. Are you able to change locks quickly after a burglary?

A: Yes — we offer burglary re-securing services across Cramlington and can upgrade your locks to insurance-approved British Standard models the same day.

Q8. Do you install high-security or anti-snap locks?

A: We supply and fit 3-star anti-snap locks (including Yale Platinum and Ultion) for maximum protection. Many homeowners in Cramlington upgrade for added peace of mind.

Q9. I’m a landlord — can you attend my rental property without me there?

A: Yes — many Cramlington landlords trust us to attend tenant lockouts, change locks, or carry out safety checks. We can send before/after photos and invoice directly with a detailed report.

Q10. Can you repair garage doors and roller shutters in Cramlington?

A: Yes — we repair, service, and manually override roller garage doors and commercial shutters, including up-and-over and electric models. Based in Cramlington, we support homes and local businesses.

Q11. Do you install or repair smart locks?

A: Yes, we work with popular smart lock brands like Yale Conexis and ERA. We also fit thumbturn and egress locks for HMO and fire exit compliance across Cramlington lettings.

Q12. Are your reviews genuine?

A: Every review is from a real customer. You’ll find us highly rated on Google, Facebook, and Yell, with geotagged job photos to prove it. We don’t buy reviews or hide behind fake “associations”.